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CONTACT US.

Telephone Number and Fax

Tel: 852 - 3717 7035
Fax: 852 - 23978599


Our office hour is between 9am to 6pm HKT/GMT+8 Monday through Saturday except public and statutory holidays.

Our local time is (HKT/GMT+8):


Our Address and Email ................................

DEXPERTO.COM Main Office:

G/F 207-209 Tai Nan Street, Shamshuipo, Kowloon, Hong Kong.

EMAIL:
support@dexperto.com

DEXPERTO.COM is part of ELITE STEP LIMITED.


Return Policy

We warranty the quanlity of our products but in very rare cases there are defective items. If you find any problem with your order Contact us at: replacement@dexperto.com
we will give you a response within 48 hours (Monday to Friday, excluding public holidays).
Our customer care staffs may request that you send a picture of the defected item to research on and help you resolve any product or order related questions. Delivery the return shipping costs for deffective items will be the sole responsibility of the customer (in some cases is not neccesary to send back the deffected items). We will still try to exchange your defective products for a brand new one where possible. If there is not stock available for the product we will give the full money refund of the item.

Have Questions?

Please check our help section, there you will find our F.A.Q for most common questions.
Don't forget our tutorials , there are different videos that will help you.
If you cannot find your answer, don't worry just send as an email to support@dexperto.com with your question and we will get back to you shortly.